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No Show Policy

No-Show Policy

If you need to cancel or reschedule your appointment, you must notify the Advising Center by phone or in person prior to your scheduled appointment time. If you fail to cancel prior to your scheduled appointment time, or if you do not attend your appointment, your absence will be recorded as a no-show.

Please call the main office at 512.245.3506 to cancel your appointment. If you are late for your appointment, you will be marked as a no-show.

After three no-shows, you will forfeit the right to schedule appointments in advance and will only be seen as a drop-in appointment. The number of drop-in appointments will be limited and dependent upon advisor availability.